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Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ) -

For your convenience, our most common customer questions are answered right here.

Our agents are compensated directly by the plan to help clients enroll.  We will never charge our clients for our services.

When you contact agents who work for the company or who are what we refer to as “captive agents”, they are only experts in one company where we are experts with several.  At our agency, we are looking out for the best interest of our clients.

Our agents are experts in Medicare Plans for San Antonio and we use this knowledge to help our clients find the plan that best meets their needs.  When we meet we do a full needs analysis so we can better understand our clients’ situations.  Then we explain how medicare plans work.

You are always welcome to walk into our office at 333 Bandera Rd to see an agent, however, to avoid a wait it would be good to call and set an appointment at 210-431-4744.

No, this is the reason you should use a licensed independent agent.  Our job is to know the difference between each plan to best make a recommendation for you.